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Development of a Communication Skills Training to Enhance Effective Team Communication in Oncology
Thursday, May 25, 2023

Development of a Communication Skills Training to Enhance Effective Team Communication in Oncology

By: Journal of Continuing Education in the Health Professions

Journal of Continuing Education in the Health Professions (05/04/23) Parker, Patricia A.; Staley, Jessica; Rosa, William E.; et al.

Researchers conducted a preliminary evaluation of a training module to augment communication skills within oncology teams. Each module element was operationally defined, with team communication training involving 30- to 45-minute didactic presentations and 90-minute role-playing sessions. Oncology advanced practice providers (APPs) and communication skills experts led and co-facilitated the modules. Forty-six APPs completed the evaluations (83% were nurse practitioners and 17% were physician assistants). Participants worked in both inpatient and ambulatory care settings. More than 80% of participants "agreed" or "strongly agreed" that they were satisfied with 16 of 17 items in the module, while more than 95% were satisfied with 10 items. Items covering how APPs will consider their communication with peers and patients, how communication skills can be embedded within their interactionsnand the how acquired skills can translate into better patient care earned the highest ratings from participants. "Importantly, the highest rated items included those in which participants indicated that the role-play encouraged them to think about their communication skills and use them with both colleagues and patients," the researchers observed. They suggest the module could be adapted for other learners using a team-based framework for patient- and family-centered oncology treatment.

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