Impact of a Management Course for Pharmacists on Their Behaviors and the Health System's Capacity

American Journal of Pharmaceutical Education (04/21) Manzini, Fernanda; Lorenzoni, Andrigo Antonio; Soares, Luciano; et al.

Researchers evaluated a continuing education (CE) course for pharmacists in Brazil, called Pharmaceutical Service and Access to Medicine Management (PSAMM), focusing on the development of management competencies in a public health system. Eight themes emerged: course theme, quality of the teaching materials, gratuitousness, didacticpedagogical project, infrastructure, course organization adapted to regional needs, reliability of the providing institution, and provision of the course in e-learning format. The e-learning modality was cited as strategic for CE, as it allows for departures from the workplace for short periods, thus guaranteeing continuity of services. For many learners the course brought technical qualification in management as well as in the pharmaceutical policy and public health fields. Evidence indicates that students use the tools and the theoretical knowledge gleaned from the course in negotiations with managers, the general population, and other actors, including the local legislative authorities. "The offer of well-structured courses with active methodologies of practical intervention in health services such as the PSAMM have a positive impact on pharmacists' competencies and in the management capacity and can contribute to the capacity building of organizations in which pharmacists operate," the authors conclude.

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